Due to the hygienic nature of our products, all sales are final. We do not accept returns, exchanges, or refunds under any circumstances.

Please inspect your order upon delivery. If you receive the wrong item or your order arrives damaged due to our error, contact us within 48 hours of delivery at valourextensions@gmail.com with your order number and photos of the issue.

Because our hair is 100% Raw Human Hair, slight variations in color, texture, and pattern are natural and are not considered defects.

By placing an order with Valour Extensions, you agree to this Returns & Refunds Policy.